Terms of Service

1. Acceptance of Terms

By accessing and using the True Resolve Solutions website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Description of Services

True Resolve Solutions provides professional debt collection and accounts receivable management services to businesses and organizations. Our services include:

• First and third-party debt collection
• Accounts receivable management
• Skip tracing and asset location
• Credit reporting services
• Legal collection support
• Consumer payment portal services

3. Compliance and Regulations

True Resolve Solutions operates in full compliance with all applicable federal and state laws governing debt collection practices, including but not limited to:

• Fair Debt Collection Practices Act (FDCPA)
• Fair Credit Reporting Act (FCRA)
• Telephone Consumer Protection Act (TCPA)
• Gramm-Leach-Bliley Act (GLBA)
• State-specific collection laws and licensing requirements

4. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Not use our services for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt our services

5. Client Portal Access

Access to our client portal is provided exclusively to authorized users. You are responsible for maintaining the security of your login credentials. True Resolve Solutions reserves the right to suspend or terminate access to the portal for any violation of these terms or for security reasons.

6. Payment Terms

Payment arrangements made through our services are binding agreements. Consumers who make payment arrangements agree to fulfill those commitments according to the agreed-upon terms. Failure to honor payment arrangements may result in continued collection activity and potential credit bureau reporting as permitted by law.

7. Limitation of Liability

True Resolve Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid by you for services in the twelve months preceding the claim.

8. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of True Resolve Solutions and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Modifications to Terms

True Resolve Solutions reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the new terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the state or federal courts located in Texas.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at: